One of the advantages of buying from your Catalogue is the fact you can try products at home. Nearly all of items you buy from a Catalogue can be returned (unless it’s clearly marked at the time of order)
Some products cannot be returned, these are items like Laptops and produces which cannot be returned due to Hygiene reasons (such as underwear).
So if you buy a pair of Jeans which looked absolutely amazing on the model but you feel look like a Tent on you, you can easily return the item to your Catalogue.
Usually you can arrange a return with your Catalogue in the My Account area, or you can telephone your Catalogue to arrange the return.
Returned items usually appear on your next monthly statement.